Shipping Policy
Thank you for choosing Hamara Chingu! We are committed to delivering a delightful shopping experience, and our shipping policy is designed to provide clarity and transparency regarding the delivery of your orders. Please take a moment to review our shipping policy:
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Processing may take longer during peak seasons, holidays, or due to unforeseen circumstances.
2. Shipping Methods:
- We offer standard and expedited shipping options to cater to your specific needs.
- Shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.
3. Shipping Locations:
- Hamara Chingu currently ships to all addresses within India. Please ensure that your shipping address is accurate and complete to avoid delays.
4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
5. Shipping Delays:
- While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.
6. Customs and Import Taxes:
- Customers are responsible for any customs and import taxes that may apply. Hamara Chingu is not responsible for delays or additional charges incurred due to customs processes.
7. Multiple Shipments:
- In some cases, orders with multiple items may be shipped in separate packages to ensure faster delivery and minimize any potential delays.
8. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs at the checkout before completing your purchase.
9. Address Accuracy:
- Please ensure that your shipping address is accurate and complete to avoid any issues with delivery. Hamara Chingu is not responsible for orders shipped to incorrect addresses provided by the customer.
10. Lost or Stolen Packages: – Hamara Chingu is not responsible for lost or stolen packages once they have been marked as delivered. Please ensure someone is available to receive the package or provide a secure delivery location.
If you have any questions or concerns about our shipping policy, feel free to contact our customer service team at info@hamarachingu.com or through our “Contact Us” page.
Thank you for choosing Hamara Chingu! We appreciate your trust in us.
Shipping returns
To return your product, you should mail your product to: 74, 1st Main, 2nd cross, Shushruthi Nagar, Basapura, Electronic City post, Bangalore – 560100
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@hamarachingu.com for questions related to refunds and returns.
